Trainee Associate
Full-time
Company Overview
Fusion Galaxxy is a leading Claim Process Management company based in India. We specialise in providing services to businesses, helping them manage administrative, claim, inspection, and customer support. We aim to reduce the in-house burden, save time and money, and allow businesses to regain focus. We are flexible and available 24/7 to meet the dynamic needs of our clients.
Qualifications
- •Minimum educational qualification: 12th pass with any stream.
- •Basic communication skills in English and local language.
- •Basic computer knowledge, including proficiency in MS Office and email handling.
- •Ability to handle phone calls effectively and professionally in the local language.
- •Strong organisational and time management skills.
- •Ability to work independently and as part of a team.
- •Flexibility to work in shifts, including weekends and holidays, as per client requirements.
Benefits
- •Competitive salary.
- •Opportunity to work with a leading Claim Process Management company.
- •Flexible working hours.
- •Professional growth and development opportunities.
- •Supportive and collaborative work environment.
Responsibilities
- •Perform repetitive tasks efficiently and accurately.
- •Provide excellent customer service through phone calls, emails, and other communication channels.
- •Manage phone calls in the local language, addressing client queries and providing relevant information.
- •Maintain accurate records of client interactions and tasks performed.
- •Collaborate with team members to ensure seamless service delivery.
- •Adapt to clients' dynamic needs and provide flexible support as required.
- •Seamless with the detailing of data.