Fusion Galaxxy has acquired Auto Survey 🚀

Trainee Associate

Full-time

Company Overview

Fusion Galaxxy is a leading Claim Process Management company based in India. We specialise in providing services to businesses, helping them manage administrative, claim, inspection, and customer support. We aim to reduce the in-house burden, save time and money, and allow businesses to regain focus. We are flexible and available 24/7 to meet the dynamic needs of our clients.

Qualifications

  • •Minimum educational qualification: 12th pass with any stream.
  • •Basic communication skills in English and local language.
  • •Basic computer knowledge, including proficiency in MS Office and email handling.
  • •Ability to handle phone calls effectively and professionally in the local language.
  • •Strong organisational and time management skills.
  • •Ability to work independently and as part of a team.
  • •Flexibility to work in shifts, including weekends and holidays, as per client requirements.

Benefits

  • •Competitive salary.
  • •Opportunity to work with a leading Claim Process Management company.
  • •Flexible working hours.
  • •Professional growth and development opportunities.
  • •Supportive and collaborative work environment.

Responsibilities

  • •Perform repetitive tasks efficiently and accurately.
  • •Provide excellent customer service through phone calls, emails, and other communication channels.
  • •Manage phone calls in the local language, addressing client queries and providing relevant information.
  • •Maintain accurate records of client interactions and tasks performed.
  • •Collaborate with team members to ensure seamless service delivery.
  • •Adapt to clients' dynamic needs and provide flexible support as required.
  • •Seamless with the detailing of data.